MOH, AA, OGM - The Three Telephony Musketeers!

The Ministry of Health, AA, GM - three completely different, but often I think the same of most mobile phone users!

Who are the Three Musketeers? We will see and understand. If you use a standard phone to the vanilla base, it will at some point you want the phone system to handle voice calls professionally.

"We have responded to our invitation to a professional, without music, when we are online, and invites interested persons to the tail."

"Our system of all mobile phone rang, and this is it! Not any more."

Since the system is not the Ministry of Health, or AA, or GMO. It is possible that at least one or all.

You should know what each of the Musketeers to separate them in their efforts to meet your needs!

Like all white box sold to you, options and accessories that match.

Telephone simple vanilla, how many rows to change everything for any office phone to receive calls from any line and call anywhere for free on the Internet.

It is our first musketeer
The Ministry of Health

Health and the music stopped, because the concept implies, is the source of the music is connected to the PBX and the music will sound when a caller is on hold.

Most PBX systems have headphone jack and let the Bix radio, stereo or MP3 player or CD player and interface seamlessly with the music or sound.

Depending on the location of the PBX system, the radio can be a good option if the reception is good. Comes to noise and static, and must keep the process of change and the antenna.

Stereo/mp3/cd player is clearer and the sound is usually a better choice. Make sure the CD / MP3 player is a repetition of continuous playback.

But be careful ..It is illegal to copy music and radio because of copyright. And may be responsible for the amount that an actress can not!

These business units of the Ministry of Health professionals in the PBX. An example of Bridge-Hold, and my favorite of all time is OHP7000. This has allowed the recording sounds very professional and proposed to improve the company's name for free.

Have teams of experts, who register a custom music awaits you. And a week or a month of all deals!

Accordingly the Ministry of Health in order to sound when a call is to remain permanently suspended. They are not online, keep in mind, waiting and return them to the phone line is flashing!

Another musketeer
AA - Auto Attendant

Most of the telecommunication systems in addition to the module, which can be installed in the central or separately. This extension is commonly known as audio hardware or voice mail system.

Voice Processing System offers a Greeting AA, menus for routing calls to different extensions or departments, and individual mailboxes for each user.

All companies want a custom voice menus, voice recording system.

For example: "Thank you for calling the underground communication, if you know the extension the person who wants to achieve, it would be at any time. If the sale of two journalists. Press3 this service. Press information society eighth Employees to our directory, press the ninth line or press 0 for immediate assistance. "

During a call, press 8 and 9, which will be sent to another house, which is essential information.

AA Automatic simply means that the reception is not an operator in vivo. All calls are treated with AA greeting menu of services to be effectively addressed without a live operator.

Now note that the music is not a device AA. It happens that the Ministry of Health is a professional and save your own voice can be, but it does not mean that the device operates AA Department of Health.

You have these two Musketeers is a good system for handling calls and that calls on hold professionals.

Musketeer: GM

GMO or leave a message

GM is not on paper is another option, you must configure the phones to connect to the tail. So if you are not completely satisfied with the Department of Health & Updates AA, and is still needed in order to hold discussions with the parties, you should consider other equipment updates, call waiting.

It is how it works ..

Calls received AA, and moved to customer service. If all employees in the group is busy, the caller will hear the message GM "Please, we all are reserved for representatives to help other customers, you need to stay on the line or press 1 to leave a message"

and then the Ministry of Health or the music to a certain time

After hearing the other GM 2: "Thanks for your patience, the connection is very important to us. Stay tuned"

and then the Health and OGM1 again. This period may be extended until the substance is available and sent to the attorney.

MS is a personal message to the market, and the AA is more than enough.

In fact, customers often want perhaps the Ministry of Health, which does not need AA or GM-Cola cards. And if you see the light, is saving money!

Unfortunately, some customers eventually buy the whole package is not so, without explaining what it is! I learned the hard way.

Fortunately, most IP PBX systems have three parts and equipment are included at no additional cost. Now, it's worth.